Khyber Mart, We try to deliver excellent products that fulfil your needs. We have an easy return policy in case you’re not happy with the item you bought for any reason.
If you receive a defetive or damaged item, please get in touch within 7 days after receiving the item if it is damaged or defective, and we will work with you to fix the problem. Please be aware that we might need photographic proof of the damaged or faulty item.
Please send us an email at info@khybermart.com with your order number and the reason for the return in order to start the return process. We will give you a return address as soon as we receive and approve your request.
Make sure the item is unused and in its original packing and unused condition before shipping it back to us.
When we have received and inspected the returned item we will issue a refund or exchange. Please note that it may take up to 3 business days for your refund to process.
If anything urgent you can contact us at WhatsApp +971558247609
